Accompanying and supporting taxpayers

– From early 2021 until now, the tax industry has continued to implement synchronous and effective solutions to support and accompany taxpayers in the province.

In order to support and create favorable conditions for people to fulfill their budget payment obligations, in June 2021, the Provincial Tax Department coordinated with the Military Commercial Joint Stock Bank-Lang Son Branch to pilot the collection of non-cash tax payment for households and individuals doing business at Dong Kinh market, Lang Son city. Accordingly, through the bank’s software application, taxpayers only need to sit in one place to fulfill their budget payment obligations.

Mrs. Trieu Thi Nhung, a household business at Dong Kinh market said that although it has just been implemented, through research as well as being propagated and guided by tax officials and bank officials, she realized that tax payment on the software application helps her family save time as well as be more proactive in fulfilling their budget payment obligations.

Along with Mrs. Nhung, at Dong Kinh market, 213 other business households have successfully installed the software. Some remaining business households will be propagated and guided to install by tax authorities and the bank in the near future. Thereby, not only creating favorable conditions for taxpayers but also contributing to Covid-19 prevention and control in the province.

The business household at Dong Kinh market, Lang Son city operated on a cashless tax payment application

In addition to promoting electronicization to create favorable conditions for taxpayers to fulfill their budget payment obligations, the tax sector has also quickly implemented solutions to support and remove difficulties for taxpayers due to the impact of the Covid-19 epidemic, the most prominent is the implementation of the Government’s Decree No.52/2021/NĐ-CP dated April 19, 2021 on extending time for payment of value-added tax, corporate income tax and personal income tax and land rent in 2021.

In order to help taxpayers understand the policy on time extension for tax payment and land rent, the propaganda work is focused and promoted. In addition to propaganda on the mass media, the tax sector also sends emails directly to each business. Since then, taxpayers actively capture information and take steps and procedures to extend the time for tax payment and land rent.

Specifically, since the promulgation of the decree up to now, in the province, 201 enterprises have been granted an extension of 28.9 billion VND in tax and land rent; two business households proposed to extend with the amount of three million VND. From the extension of tax payment, land rent, it has helped taxpayers have more conditions to gradually overcome difficulties and develop.

Along with that, the work of propaganda and support on new tax policies and solving difficulties and problems for taxpayers periodically continues to be maintained regularly by tax authorities. Mr. Hoang Lien Son, Deputy Head of the Division of Propaganda and Support for Taxpayers – the Provincial Tax Department said that since the beginning of 2021, the tax industry has supported over 3,300 turns of taxpayers. In which, direct support at tax authorities has been about 1,300 times; support in the form of sending emails with over 1,300 times; telephone instructions with nearly 600 times; 60 times of written support and so on. Thereby, it has created favorable conditions for taxpayers to fulfill their budget payment obligations.

From the beginning of 2021 until now, despite facing certain difficulties and challenges, the efforts of taxpayers to overcome difficulties as well as the companionship and support of tax authorities have made an important contribution to the results of budget collection in the province. As of July 26, 2021, the total domestic revenue in the province was 1,709 billion VND, reaching 71.7% of the estimate assigned by the province, up 9.2% over the same period in 2020.